Shipping

Most in-stock items ship within 1 to 2 business days after Tumi receives your order. Orders will arrive in approximately 5-7 business days via UPS. Business days are Monday-Friday, excluding federal holidays within the United States. All prices shown on TUMI.com are in local currency. Canadian prices include duties. Shipping and handling fees and taxes will automatically be added to your total during Checkout. Neither Expedited Shipping nor Shipment to Post Office Boxes are available at this time. The Shipping charge to Canada is $19.99 on all orders for a limited time. We currently do not offer shipping to other International Countries.

TUMI.com is pleased to offer shipping to multiple addresses. This feature allows you to send products in your Shopping Cart, from one order, to more than one shipping address. Simply follow the prompts to enter each address during Checkout. Please note products in your order sent to multiple addresses may be shipped from our warehouse at separate times. Follow these steps to use the multi-ship option: After clicking proceed to checkout, select the option “Multiple Shipments.” Fill in your shipment addresses for each product. Select a shipping method for each delivery. Proceed to the next step and continue with filling in your billing information.

We are happy to provide our customers the option to buy on Tumi.com and pick up in one of our TUMI Authorized Full Price Stores. You can visit Tumi.com to place your order and select to pick up in the store of your choice. After placing your order, you will receive an email acknowledging that TUMI has received your order. As soon as we have prepared your order, you will receive a confirmation email that your order is ready for pickup. Please note: your order will not be ready for pickup in store until you receive the confirmation email. If your order contains multiple shipments or pickup locations, you will receive separate notifications when each has been processed. If you need a bag for your order, some TUMI stores may only provide paper bags for a nominal fee as required by law. The fee may vary by location. For your convenience, we will hold your order for 14 days. If you do not pick up within 14 days at your selected TUMI Authorized Full Price Store location, we will have to cancel your order and issue you a refund via Mail Check. In order to pick up your order, please bring the following: Driver's License or state/government issued photo ID, Credit Card or gift card used for the purchase (only the individual named on the credit card can pick up the order) and a copy of your order confirmation email (optional). If we must cancel your order, you will not be charged for any unshipped item(s). Your card statement may reflect activity. Please contact your bank for additional information. If you used a Gift Card or Online Gift Certificate to pay for your order, we will send you a replacement Gift Card in the mail with your remaining balance. If you believe this order was cancelled in error, please call our Customer Service team at 1-800-299-8864 for assistance in replacing this order.

As an extension of our pickup in store service, we are now offering curbside pickup for all open locations. Once you’ve received the confirmation email that your order is ready for pickup, please call the store phone number listed in the pickup details. A store associate will provide additional details and directions to schedule curbside service. Please refrain from attempting to pick up or schedule curbside service for your items until you receive the “Order is Ready for Pickup” notification.