Customer Service

Customer Service

Shopping Cart

When you shop on www.tumi.com and add a product to your cart, it is saved for you to purchase. Products in your Shopping Cart will remain until they are purchased, removed, or moved to your Wish List.

Options in the Shopping Cart:

  • Review your order. Review the details of your order before you proceed to our secure checkout.
  • Update order quantity. If you wish to update the order quantity of any product in your cart, simply type the desired quantity next to the product and click "Update Cart".
  • Remove a product from your Shopping Cart. Select the product and click "Remove from Cart" or change the order quantity to zero and click "Update Cart".
  • Return to shopping. If you wish to continue shopping while viewing your Shopping Cart, click "Continue Shopping". Products in your Shopping Cart will remain until they are purchased, removed, or moved to your Wish List. At any time, you may return to your Shopping Cart by clicking "Shopping Cart" at the top of any page.
  • Proceed to secure Checkout. When you are ready to purchase your order, click "Checkout Now". Our checkout process is fast, easy and secure. Find out more about our Secure Shopping Guarantee.
  • Move a Product to Your Wish List. If there are products in your Shopping Cart that you wish to save but not purchase immediately, you can move them to your Wish List by clicking on "Move to Wish List." Find out more about your Wish List.